OUR MISSION 
​Our mission is providing an environment that you can trust to spend your quality time and
money. There is nothing more important to us than your safety and comfort when you visit
our salon.

SANITATION
We welcome your questions and will address your concerns concisely and openly, with your
safety in mind.  Each client will receive a single use kit including file, buffer and pumice to 
make your  manicure and pedicure safe and clean.

• We sanitize and disinfect all reusable manicuring tools in accordance with state
regulations and industry “best practices”.
• We have cleaning protocols, required by the state and recommended by the product
manufacturer. We have safety procedures that are done after every client, at the end of
every day, and once a week.
• We clean our hands prior to each service and ask you to do the same.
• We use clean towels for each client.
• We take steps to minimize your expose to odors, vapors, and filing dust in the salon.

PROFESSIONALISM
We take pride in our professionalism
• Our licenses are up-to-date and displayed.
• We will evaluate the health of your nails before your service and refer you to a physician if
indicated. Be sure to let us know if you have any health conditions like diabetes, open
cuts, skin irritations… that may affect your service.
• We will make recommendations for at-home maintenance of your nails. We encourage you
to understand your own role in keeping your nails in healthy and attractive condition.
​
POLICY
• We try our best to exceed your expectations, however mistakes happen. Please let us
know prior to leaving the salon
• Please turn off your phone while you’re in our spa to ensure the comfort of other guests
• Children under 11 years old are not encouraged in the salon due to safety reasons. We are
not responsible for any accident occuring to the children while you’re receiving your
service
• Food and beverage are not allowed at service station
• Please reschedule your appointment if you’re 10 minutes or more behind as we’re trying to
ensure enough time for your service.
• We’re not responsible for lost or misplaced items